Home Care Package & Support At Home Program Assistance

Securing Assistive Technology Funding Through Your Home Care Package: A Guide to Non-Intrusive Monitoring with Chuffty.

You may be able to get funding via your Support At Home / Home Care Package allowances

Download and Send This Assistance Request Letter To Your Provider before purchasing home sensors

Aging in place safely requires a delicate balance between maintaining personal independence and ensuring family members and care networks have peace of mind. For many older Australians, traditional safety solutions - such as wearable pendants or invasive video cameras - fail to respect daily dignity or address the underlying anxiety of an unexpected fall or an unanswered phone call.

Enter Chuffty (chuffty.com.au), an Australian-developed independent living ecosystem designed to bridge this gap. By combining a user-friendly smartphone app with discrete, privacy-first hardware - like passive infrared (PIR) motion sensors and smart appliance plugs - Chuffty tracks daily routines without cameras, audio recording, or facial recognition.

If you or an aging loved one are utilizing a Home Care Package (HCP), funding these types of assistive tools is entirely possible under My Aged Care guidelines. Here is a practical look at why non-intrusive monitoring matters and how to request package funding for it.

Why Choose Passive, Non-Intrusive Monitoring?

Heavy-handed surveillance systems can feel patronizing and infringe on a person's privacy. Chuffty approaches safety differently by focusing on natural daily rhythms:

Fall Risk & Stillness Detection:
Ambient motion sensors placed in high-risk zones, such as the bathroom and living room, quietly verify that movement is happening as expected. Extended periods of unexpected stillness during normal waking hours can act as an early warning sign for a potential fall or sudden illness.

Appliance Routine Tracking:
Smart plugs monitor everyday items like kettles, microwaves, or televisions. Knowing that the morning kettle has been boiled confirms a routine has started without requiring an intrusive phone call.

Absolute Privacy:
With zero video or audio tracking, users retain complete dignity while their support network gains automated visibility via the Carer Portal.

Indicative Setup Costs

One of the major advantages of the Chuffty ecosystem is its open-hardware compatibility. Rather than locking users into expensive, proprietary hardware contracts, individuals can source cost-effective local components (such as standard Zigbee-compatible sensors from general retailers).

A typical setup utilizes the following budget-friendly structure:

Home Sensor Suggested Quantity* Typical Price Suggested Supplier
HUB - SLZB-06U x1 ~$79 DialedIn
Motion Sensor - SNZB-03P x2 ~$39.50 DialedIn
Smart Plug - TS011F x1 ~$29.50 SmartHome
5v Hub Power (USB Charger) x1 ~$9.00 KMart
USB-A to USB-C Charging Cable x1 ~$9.00 KMart
Total: ~$168 plus CHUFFTY Subscription $24.99/month
* If you require support for more than x4 sensors please contact us for details.

HUB - SLZB-06U
This Hub is mandatory for the CHUFFTY software to work - our software ensure data privacy and that your data is stored in Australia.
You can buy the Hub direct from the Australian importer (around $80).

EG: HUB - SLZB-06U
Retailer: DialedIn (~AU$80.00)



Room Sensors - TS0202 Zigbee 3 compatible:
The sensor devices you choose must be Zigbee 3 protocol compliant (a global standard in home sensor technology).

EG: Motion Sensor - Sonoff Zigbee - SNZB-03P
Retailer: DialedIn(~AU$39.50)



Smart Plugs - TS011F Zigbee 3 compatible: (ensure 10Amp or higher is supported if using with a kettle or other high power appliance)
Tuya TS011F, any brand being Tuya TS011F compatible, UanTii TS011F, SmartHome Zigbee Smart Plug, VIKEFON TS011F

EG: Smart Plug - Zigbee 3 TS011F Compatible
Retailer: visit: SmartHome(~AU$29.50)



Other retailers selling compatible sensors at competitive prices include:
Kmart, Target, Amazon.com.au, Ebay.com.au, DialedIn.com.au, SmartHome.com.au


CHUFFTY gives you the choice to shop around for the best value!


Cost of x3 home sensors and the Hub starts around AU$150
(You can purchase you own parts to get the best prices).
You will also need a monthly subscription of AU$24.99
(Includes the CHUFFTY App & Portal)

Copy and paste this letter to your
At Home Care Provider...

Subject: Request for Assistive Technology Funding - CHUFFTY Non-Intrusive Home Monitoring Sensors

Dear Care Manager,
I am writing to formally request the inclusion of non-intrusive home monitoring sensors in my Home Care Package to support my independence and safety at home. Specifically, I am requesting approval for equipment which provides discreet activity and motion monitoring designed to support daily routines without using cameras or invasive tracking. The sensor management software (CHUFFTY APP) will be provded by chuffty.com.au

CHUFFTY by In Home Care Technology
219/585 Little Collins Street,
Melbourne, VIC 3000
enquiries@chuffty.com.au
Tel: 0481 005 470
ABN: 42 497 127 605

Safety Goals & Functional Purpose: Integrating these sensors into my home environment will help address several key safety and care objectives:

• Proactive Safety & Fall Risk Prevention: Tracking ambient motion in high-risk areas (such as the bathroom and living room) allows for early identification of unexpected stillness or changes in mobility and routine.

• Routine Monitoring Without Intrusion: Using PIR motion sensors and smart plugs on key appliances (like the kettle or TV) confirms daily activity patterns without camera, audio, or facial recognition technology, respecting my dignity and privacy.

• Layered Protection & Independence: The hardware pairs with the Chuffty app and Carer Portal to give my support network peace of mind while allowing me to continue living independently at home.

Indicative Hardware & Service Pricing
I intend to utilize the open hardware ecosystem supported by the CHUFFTY APP to keep costs economical. The total estimated outlay from my package funds is as follows:

Room Sensor Hub (SLZB-06U) ................................ x1 ............ $79.00

PIR Motion Sensors
(Sonoff SNZB-03P - Living Room & Bathroom) .... x2 .............$39.50

Smart Plug
(Tuya TS011F 10A - Appliance Monitoring) .......... x1 ........... $29.50

5v Hub Charger ........................................................ x1 .......... $9.00
USB-C Charger Cable ............................................... x1 .......... $9

Hardware Total (one off cost)..................................................$168.00

Chuffty App Subscription Ongoing ......................... $24.99 / month

Requested Action
Under the My Aged Care guidelines for Assistive Technology and Home Modifications (AT-HM) or general package funds, I request approval to cover this initial hardware setup and ongoing monthly monitoring service.

Could you please confirm:
1. The formal process to approve and reimburse/procure this sensor setup through my package budget.

2. If an updated care plan assessment or Allied Health / OT recommendation is required prior to purchase.

Thank you for your assistance in helping me stay safe and independent.
I look forward to your reply.